At our store, we highly value customer satisfaction, and that’s why we have a postcards sale refund policy designed to make you feel safe and confident when shopping with us! We understand that sometimes our customers may change their mind, no matter the reason, that’s why we offer a 10-day cooling-off period that starts from the day of your purchase. Within this timeframe, you may return any postcard(s) for a full refund, no questions asked. However, it’s crucial to bear in mind that the postcard(s) must be in its original and undamaged condition for us to process your refund.

If, during the time frame, you notice any faults or receive an incorrect item, we’ll gladly give a full refund or send you a replacement product free of charge, which includes any shipping cost. After the 10-day period, we will be unable to offer a refund unless the postcard(s) you received were faulty or incorrect. Furthermore, we have a highly-dedicated customer service team readily available to help answer any of your questions or concerns about our postcard sale refund policy. So, buy from us with confidence, and don’t hesitate to contact us if you have any further questions!

info@reinacreativeart.com 

or

umeminustree@gmail.com

or 

(07) 0452210943